How to setup thermal printer for receipt printing

Generally, there are 2 types of thermal printers are available in the market:

  1. Thermal Line Printers: Easy to Install & Use.

  2. Thermal ESC/POS printers: Complicate to install & use, also some languages & currencies symbols may not be supported.

Easy Setup:

We recommend using a thermal line printer for the ease of setup and good quality print.

Thermal line printers also called Direct Thermal, are easy to install & use.

Also, they support browser-based printing. For better results use paper with a width of 79mm.

To use a thermal line printer, follow these steps:

  1. Set up the printer on your computer with the appropriate driver that comes with the printer.

  2. Go to Settings -> Business Locations -> Settings (green color button for each location). Here change the Receipt Printer Type to Browser-based printing and save it.

  3. In the invoice layout select the Design as Slim

  4. To disable print dialogue preview, follow the steps mentioned here

You’re now ready to use the printer, no more steps are required.

This printer is supportable with Android and other handheld devices like tablets.

Thermal ESC/POS printers:

Setting an ESC/POS thermal printer involves 3 steps:

  1. Adding a printer

  2. Configuring business location to use the added printer.

  3. Installation of POS Print server.

Step 1: Adding a printer

  1. Add a new printer from Settings -> Receipt Printer

  2. Select the appropriate Connection Type:

    1. For “Network” provide the IP Address of the printer.

    2. For “Windows” map the printer to a file and provide the path of the file. You can do this by sharing the printer with your local host. The path will be in this format:smb://localhost/my_printer_nameORsmb://computer_name/my_printer_name (where my_printer_name is name of the printer)

    3. For “Linux” your printer device file will be somewhere like /dev/lp smb://localhost/my_printer_name OR smb://computer_name/my_printer_name (where my_printer_name is name of the printer) (parallel), /dev/usb/lp1(USB), /dev/ttyUSB smb://localhost/my_printer_name OR smb://computer_name/my_printer_name (where my_printer_name is name of the printer)(USB-Serial), /dev/ttyS smb://localhost/my_printer_name OR smb://computer_name/my_printer_name (where my_printer_name is name of the printer)(serial)

  3. Select the capability profile and add a character per line supported in the printer.

  4. Save the Printer configuration.

Step 2: Configuring Business Location to use printer:

  1. Go to Settings -> Business Settings.

  2. For a particular business location, go to “Settings” in the action's column.

  3. Change “Receipt Printer Type” to “Use Configured Receipt Printer “

  4. Select the “Receipt Printers” from the list of Receipt Printers

  5. Click on Update.

ESC/POS Printers

Many thermal receipt printers support ESC/POS to some degree.

This driver has been known to work with:

  • AURES ODP-333


  • Bixolon SRP-35

  • Citizen CBM1

  • Citizen CT-S31

  • Daruma DR8

  • EPOS TEP 22

  • Epson TM-T88II

  • Epson TM-T88III

  • Epson TM-T88IV

  • Epson TM-T88V

  • Epson TM-T7

  • Epson TM-T82II

  • Epson TM-T2

  • Epson TM-T2

  • Epson TM-T7

  • Epson TM-T81

  • Epson TM-U22

  • Epson TM-U295 (requires release() to release slip).

  • Epson TM-U59 and TM-U59

  • Epson FX-89

  • Equal (EQ-IT-1) POS-58

  • Excelvan HOP-E58

  • Excelvan HOP-E2

  • Excelvan HOP-E8

  • Excelvan ZJ-822

  • Gainscha GP-589

  • Gainscha GP-U8

  • Metapace T-1

  • Metapace T-25

  • Nexa PX7

  • Plus III

  • Orient BTP-R58

  • P-822D

  • P85A-4

  • Rongta RP326US

  • Rongta RP58-U

  • SEYPOS PRP-3 (Also marketed as TYSSO PRP-3

  • Silicon SP-2

  • ECO

  • Star TSP1

  • III FuturePRNT

  • Star TSP-65

  • Star TUP-592


  • Xprinter F-9

  • XPrinter XP-Q2C

  • Venus V248T

  • Zjiang NT-58H

  • Zjiang ZJ-587

  • Zjiang ZJ-589T (Marketed as POS 589T)

  • Zjiang ZJ-589K

Printing via phone/tablet bluetooth using thermal printer

In KB CloudERP there is no special setup required for printing via mobile Bluetooth using thermal printers.

You can print receipts like printing any other documents from your computer/mobile with these printers.

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