Sales return

There are 2 ways of adding sales return

First way

Edit existing invoices for sales by going to edit the invoice and remove the product or reduce the quantity of the product. And save it.

The system will automatically add the returned quantity back to stock. This is a simple & recommended way of doing it.

Second way

Go to Sale -> All Sales -> Actions -> Sell Return

Fill in the details and save it.

POS Screen:

You can simply enter the invoice number on the POS screen from the sell return menu and you will be redirected to the sell return page.

Common Questions

Why sell return value not decrease the payment value from the parent invoice?

• KB CloudERP will adjust these values in the Profit & Loss report.

• Regarding payment, users have to add a transaction for receiving payment from the customer and then paying them back. This way all the transactions are recorded.